Support & Inquiries

Get in touch with us.

Have questions about the app, the YKI exam content, or technical issues? We are committed to helping you succeed in your Finnish journey.

Visit us

Ulusoy Apps Oy
Kalatorppa 1 E53, Espoo, Finland
+358 458772230

Frequently Asked Questions

Quick answers to common questions.

How do I reset my password?
You can reset your password by clicking "Forgot Password" on the login screen. We'll send you an email with instructions to set a new one.
Is the app free to use?
Yes, we offer a 3-day free trial that includes basic YKI vocabulary exercises. For full access to exam simulations and AI-powered speaking practice, check our Premium plans.
Can I access my account on multiple devices?
Absolutely! Your account syncs automatically across all your devices, so you can learn on your phone during your commute and review on your tablet or desktop at home.
How do I cancel my subscription?
You can cancel your subscription anytime through the App Store or Google Play under your account’s subscription settings. Your access will continue until the end of the billing period, and you can resubscribe anytime.